Quick post before I forget. I recently purchased a Dell G7 from Best Buy and for the life of me I couldn’t figure out why the download speeds have been so slow. I run Google Wifi and everything checked out to be perfect. I even ordered another Google Wifi device thinking that for some reason I wasn’t getting very good coverage.
After some research and a few days of testing I started going through what app’s are installed by default on the Dell G7. Turns out I had two applications called “SmartByte” installed. Once I uninstalled these two programs and rebooted my computer viola! I noticed my speeds were back to normal.
Honestly I’m not even sure why these are installed on the device at all.
What a complete pile of trash that caused a 2 day head-ache and almost returning this laptop back to BestBuy.
Hopefully this post will help others before they return the device.
Thank you so much for posting this!! It really worked, I have 300mbps internet speed but only getting half on my Dell G7 laptop, and when I uninstalled these 2 programs I am getting exactly this speed.